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When Arizona consumers purchase goods or services, they have a right to expect fair and honest treatment from the provider. When they don’t get it, the first step is often to work up a chain of representatives until someone does the right thing. Insurance is a horse of another color. Many consumers don’t want it… read more

Let’s say that you are an Arizonan who speaks English as a second language. When you purchased your insurance policy, your provider gave you a contract written in your mother tongue. After all, insurance contracts can be confusing enough without trying to decipher a language with which you aren’t familiar. You expect that the terms… read more

For most people, GEICO Indemnity Insurance CO. (GEICO) is best known for its television commercials involving a computer-animated lizard with a British accent. But the verdict of a recent bad-faith insurance case paints it is an unprofessional and unscrupulous company that dragged out a policyholder’s insurance claim for six arduous years. The most egregious part?… read more

California’s recent wildfires have died down, ending a particularly brutal wildfire season. The past six months have been a turbulent period for wildfire victims, from private residents to local businesses. Experiencing the terrifying fires was difficult enough; now, survivors must also file insurance claims, recover their lost property and try to put their lives back… read more

Following last year’s national tax overhaul, California State is reminding its insurance companies that their rates must reflect the new corporate tax rate. The Tax Cuts and Jobs Act was passed in December of 2017. One of its components was a major reduction of the corporate tax rate. Under the new law, the tax rate… read more